Privacy Policy

Last updated: 7/1/2025

1. Introduction

FrameCanvas ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application for creating frame mockups.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Email address (when you create an account)
  • Name (optional, when provided)
  • Payment information (processed securely through Stripe)

2.2 Usage Information

We automatically collect certain information about your use of the Service:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on the Service
  • Features used and interactions with the Service

2.3 User Content

When you upload artwork to create frame mockups, we temporarily store and process your images to provide the Service. Your artwork remains your property.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain the Service
  • To process payments and manage subscriptions
  • To communicate with you about your account or the Service
  • To improve and optimize the Service
  • To detect and prevent fraud or abuse
  • To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating the Service (e.g., Stripe for payments, Supabase for data storage)
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. User-uploaded artwork is typically deleted after processing, unless you choose to save it to your account.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your information

To exercise these rights, please contact us at hi@framecanvas.app.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. For detailed information about our use of cookies, please see our Cookie Policy.

9. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: hi@framecanvas.app